Common Questions About Our Care
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Everything You Need to Know
Here are some of the most common questions our patients ask — along with simple, helpful answers to guide you before your visit.
We offer a range of services including physiotherapy, chiropractic care, massage therapy, myofascial release, spinal decompression/traction, custom orthotics, orthopedic braces, and care for injuries (sports, motor vehicle accident, WSIB, etc.).
Our clinic is at 2231 Victoria Park Ave, Unit #5, Scarborough, ON, M1R 1V8. You can view directions via Google Maps, or call us at (416) 445-5353 if you need help with navigation.
You may book via our website’s Book Now link, call us directly, or email us at physiocottage@gmail.com
While we prefer scheduled appointments to manage time and resources, we’ll accommodate walk-ins when possible. It’s best to call ahead so we can ensure availability.
On your first visit, we’ll review your medical history, assess your condition (through physical examination, movement tests, etc.), discuss your goals, and propose a personalized treatment plan.
In most cases, no referral is required. However, some insurance plans or workplaces may require one. We can check your coverage before your appointment.
We accept major credit cards, debit, and sometimes cash. We also work with many insurance providers—please check with us ahead of time to confirm your coverage.
In many cases, we can submit claims on your behalf to your extended health insurance provider. For some plans, you may need to pay at the time of service and submit for reimbursement.
We ask for at least 24 hours’ notice if you need to cancel or reschedule. Late cancellations or no-shows may incur a fee. This helps us keep timely access for other patients.
Yes, we provide care for motor vehicle accident (MVA) injuries, WSIB claims, and other rehabilitative needs. We have experience working within those systems to support proper recovery.
We not only make you feel good. We make sure that you are good.
At Physio Cottage, we don’t just ease your pain — we help you heal fully. Our team works with you to find the cause of your problem and guide you back to feeling your best.
